Our Commitment to Privacy

We believe in radical simplicity. We keep data collection to an absolute minimum.

What We Collect

We keep data collection to an absolute minimum. Here's what we collect:

• Google Analytics: We use Google Analytics to understand how users interact with our website and improve our service. This includes data like page views, session duration, and general location.
• Visitor Identification: Our online data partners may use cookies and similar technologies to identify you and associate your website activity with your contact information for marketing purposes.
• Subscription/Payment Information: When you subscribe to our service, we collect necessary payment information (e.g., credit card details) through our payment processor (Lemon Squeezy). This information is used to process your subscription payments.
• Chrome Extension: The extension communicates with our servers to validate your subscription status.

What We Don't Collect

• No personally identifiable information is collected directly (names, addresses, phone numbers)
• No browsing history or search data
• No analytics or tracking data (except as disclosed above with Google Analytics and visitor identification partners)
• No user accounts or login information (other than subscription status)
• No financial information (we use Lemon Squeezy)
• No device fingerprinting

How Our Extension Works

Our Chrome extension operates with complete privacy:

• All processing happens locally in your browser
• No data is transmitted to our servers (except for subscription validation)
• No external API calls that could expose your data
• The extension verifies your subscription status with our servers.

Data Sharing

We share data with the following entities:

• Google Analytics: We share anonymized usage data with Google Analytics to improve our service.
• Visitor Identification Partners: We share website activity data with our online data partners who may associate this information with your contact information for marketing purposes.
• Payment Processors (Lemon Squeezy): We share necessary payment information with our payment processors to process your subscription payments.

Visitor Identification & Marketing

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses.

• Data Partners: Our online data partners may use cookies and similar technologies to identify you and associate your website activity with your contact information.
• Marketing Communications: We may use this information to send you relevant communications and marketing materials.
• Opt-Out: You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Subscription and Billing

When you subscribe to our service, your payment information is processed securely by our payment processors (Lemon Squeezy). We do not directly store your credit card details.

• Payment Processing: All payments are processed through Lemon Squeezy, adhering to their security standards.
• Subscription Management: You can manage your subscription (e.g., update payment information, cancel subscription) through your account settings.
• Billing Data Retention: We retain billing data as long as your subscription is active and as required by applicable laws and regulations.

Your Rights

You have the following rights regarding your data:

• Uninstall our Chrome extension at any time
• Contact us with any privacy questions
• Use our service without creating any accounts
• Right to cancel your subscription at any time.
• Right to request account deletion (which will also cancel your subscription).